Terms & Conditions

Last Updated: January 2026

Welcome to kg99, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of the kg99 website, mobile experience, games, betting markets, promotions, and all related services. They form a legally binding agreement between you, the user, and kg99 as the platform operator.

By creating an account, making a deposit, placing a bet, or otherwise using any part of the kg99 platform, you confirm that you have read, understood, and accepted these Terms and Conditions in full. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

1. Acceptance of Terms

These Terms and Conditions, together with our Privacy Policy and any applicable bonus or promotion terms, constitute the entire agreement between you and kg99. By using our platform in any capacity, you unconditionally accept all provisions set out in this document. This acceptance is effective from the moment you first register an account or interact with any part of the kg99 service.

kg99 reserves the right to update, amend, or replace these terms at any time. Changes take effect as soon as the revised document is published on this page. It is your responsibility to review these terms periodically. Continued use of the platform after any modification constitutes your acceptance of the revised terms.

2. Eligibility and Age Verification

Access to kg99 is restricted to individuals who meet all of the following eligibility criteria. Registration attempts by ineligible persons are strictly prohibited, and any accounts found to be in violation will be permanently closed and funds may be forfeited.

• You must be at least 21 years of age at the time of registration.
• You must be a resident or legal visitor of a jurisdiction where online gambling is not explicitly prohibited.
• You must register only one account per person. Multiple accounts for the same individual are forbidden.
• You must not be classified as a problem gambler or have previously been self-excluded from any gambling platform.

kg99 may request supporting documentation to verify your age and identity at any point. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension and any pending withdrawals being placed on hold until verification is complete.

3. Account Registration and Security

To access the full range of kg99 services, you must complete the registration process by providing accurate, truthful, and up-to-date personal information. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password.

You agree to notify kg99 immediately upon becoming aware of any unauthorized use of your account or any other breach of security. kg99 will not be held liable for any loss or damage arising from your failure to comply with this requirement. The following practices are required of all account holders:

• Never share your login credentials with any third party under any circumstances.
• Use a strong, unique password that you do not use for any other service.
• Log out of your account after each session, especially on shared or public devices.

kg99 reserves the right to suspend or permanently close any account where fraudulent activity, identity misrepresentation, or a breach of these terms is detected. Any balance in a suspended or closed account will be subject to review and may be withheld pending investigation.

4. Deposits and Withdrawals

kg99 supports a range of local and international payment methods to ensure fast and convenient financial transactions for players in Bangladesh. Accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Mobile Banking, City Bank, BRAC Bank, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT).

Deposits

Deposits are credited to your account instantly upon confirmation from the payment provider. The minimum single deposit amount is ৳200. There is no maximum single deposit limit, though your payment provider may impose its own limits. All deposits must originate from a payment account registered in your own name — third-party deposits are not accepted and may result in account suspension and full forfeiture of funds.

Withdrawals

Withdrawal requests are processed within 1–24 hours during standard operating hours (Bangladesh Standard Time, UTC+6). The minimum withdrawal amount is ৳500. Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible. kg99 may request identity verification documents before processing any withdrawal.

If a bonus has been claimed, the associated wagering requirement must be fully met before any withdrawal of bonus-derived funds is permitted. Withdrawal of the original deposit amount is generally not affected by bonus wagering conditions unless specifically stated in the applicable promotion terms.

5. Bonuses and Promotions

kg99 offers a variety of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms attached to each offer, which will be clearly displayed at the time of the promotion. In the event of a conflict between these general Terms and Conditions and the specific promotion terms, the specific promotion terms shall take precedence.

The following general conditions apply to all bonus offers unless otherwise stated in the specific promotion terms:

• Each promotion is available to one account per person, per household, and per IP address.
• Wagering requirements must be met within the time period specified in each offer. Unexpired bonus funds are forfeited when the deadline passes.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the stated wagering pathway.
• kg99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

Any attempt to abuse or manipulate bonus offers — including but not limited to matched betting strategies, arbitrage, or the use of multiple accounts to claim the same bonus — will result in immediate account suspension and full forfeiture of bonus funds and any associated winnings.

6. Prohibited Activities

The following activities are strictly prohibited on the kg99 platform. Engaging in any of these activities may result in immediate account closure, forfeiture of funds, and where applicable, reporting to relevant authorities:

• Using software, bots, scripts, or automated systems to gain an unfair advantage over other players or the platform.
• Laundering money or using the platform for any form of financial fraud or illicit financial activity.
• Colluding with other players to manipulate game outcomes in any game type, including live casino, sports betting, or card games.
• Creating multiple accounts or registering on behalf of another person to exploit bonuses or promotional offers.
• Sharing, selling, or transferring your account credentials or account balance to any third party.

7. Responsible Gaming

kg99 is fully committed to promoting responsible gaming among all players. We recognize that while the majority of our players enjoy gaming as a form of entertainment, a small number may develop patterns of play that require support. If you feel that your gambling is becoming a problem, we strongly encourage you to use our self-exclusion tools, set deposit limits, or contact our support team directly at [email protected].

This platform is strictly intended for adults aged 21 and above only. Players are responsible for ensuring their own compliance with local laws regarding online gambling. For detailed guidance on our responsible gaming tools and self-help resources, please visit our Responsible Gaming page.

8. Intellectual Property

All content published on the kg99 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of kg99 or its licensed content providers and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the kg99 platform or its content without the express written permission of kg99. Unauthorized use of any materials found on the platform may violate copyright, trademark, and other applicable laws and may result in civil or criminal penalties.

9. Limitation of Liability

To the maximum extent permitted by applicable law, kg99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses.

kg99 makes no warranty or representation regarding the uninterrupted, timely, secure, or error-free operation of the platform. We do not warrant that results obtained from use of the platform will be accurate or reliable, or that any errors on the platform will be corrected.

10. Amendments to These Terms

kg99 reserves the right, at its sole discretion, to revise, update, or replace any part of these Terms and Conditions at any time by posting the updated terms on this page. Changes take effect from the date of publication. We may, at our discretion, notify registered users of significant changes via email or an in-platform notification.

Your continued access to or use of the kg99 platform after any such modifications constitutes your binding acceptance of the revised Terms and Conditions. If you do not agree to the updated terms, you must cease using the platform and may request account closure by contacting our support team.

11. Governing Law and Disputes

These Terms and Conditions shall be governed by and construed in accordance with generally accepted principles of international commercial law and the laws of the jurisdiction in which kg99 operates. Any dispute arising from the use of the platform that cannot be resolved through direct communication with our support team will be subject to binding arbitration. kg99 is committed to resolving disputes fairly and in good faith.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please do not hesitate to reach out to our customer support team. We are available 24/7 and aim to respond to all inquiries within 2 business hours (Bangladesh Standard Time).

Email: [email protected]